Custom, actionable market
exclusively for credit
• measure satisfaction
and loyalty and track your credit union's progress
• learn members' choice of Primary Financial
Institution and why they make that choice
• determine motivation for member use
the picture of product market share (your credit union vs.
• anticipate likely member response to new products
• understand member
perceptions of convenience
• see staff performance
through members' eyes
confidence in the accuracy of your strategic plan
in-person presentations to management, board and staff
us save you money and time with a completely
customized member survey or focus group project.
No extra work for you ... we do it all ...
you get actionable results, on time, when you need
We gladly do project follow-up, dig deeper
into the data, answer client's questions at no
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